Express Bifolding Doors
 

Northern Branch 0800 121 4809
Southern Branch 0800 121 4503

 
   
       
 
Terms and Conditions
 
  • Conditions within the terms and conditions of sale apply unless alterations are agreed to by a company shareholder in writing.
  • All our quotes assume that measurements submitted to us by the customer are correct for manufacturing purposes. If the measurements change at the time of order, we reserve the right to vary our quotation.
  • We strongly recommend arranging a surveyor to carry out a full site survey to ensure measurements and specifications. Utilisation of the surveying service will incur an additional cost to the price previously quoted as well as travel expenses for the surveyor.
  • When we are engaged to install a product, prices are subject to change and confirmed after the survey or once manufacturing sizes are finalised. We do not expect to vary quoted prices unless, of course, there are significant differences between measurements supplied and actual measurements, as established by our/your surveyor.
  • We assume all work is to be carried out on a ground floor location, unless otherwise agreed. Any extra charges required to lift our product beyond ground floor are chargeable.
  • It is the client’s responsibility to arrange and pay for adequate parking for our vehicles.
  • All orders are placed and accepted by the Company only under these terms and conditions; by way of 30% of the total value of the goods and services being paid as a deposit payment along with a fully completed survey sheet/order form.
  • 30% deposit is required and funds must be cleared in order to commence manufacture.
  • We are facilitated to accept all major credit cards however payment by credit card will incur a 3% surcharge.
  • All quotes are valid for thirty days from the date of the quote.
  • Material costs change on a daily basis and depend on market conditions; however, we do try to honour every estimate for 60 days.
  • It must be accepted that errors during the quotation stage can occur. We reserve the right to introduce a new quotation if it is deemed that the original quotation was made with errors or omissions.
  • Published prices and/or quotations are merely invitations to treat and do not constitute offers. Published prices and/or quotations are given only as indications made in good faith and are subject to variation or withdrawal without notice.
  • All prices quoted are exclusive of Value Added Tax unless stated by the Company as being the contrary.
  • If a deposit has been paid then the final balance for goods or services shall be made 3 days prior to the delivery/installation date agreed between the Company and the customer, this shall be cleared funds, cheque payments shall allow an extra five days for funds to clear.
  • Payment must be made by the date indicated on the invoice. The company reserves the right to rescind any offers of discount if the customer fails to pay on time.
  • Should the customer fail to make any payment on the due date then the Company shall be entitled to cancel any subsisting supply contract with or suspend any further deliveries to or collections by the customer and also appropriate any payments made by the customer for such other goods, services or materials or goods, services or materials supplied to the customer under any contract as the Company may think notwithstanding any purported appropriation by the customer. The Company shall not incur any liability to the customer in respect of such cancellation or suspension and this right shall exist without prejudice to any other right of the company.
  • Any sum payable by the Company to customer on any account may at any time be offset by the Company, at the Company’s sole discretion, against any sums payable by the customer to the Company.
  • The customer shall not be entitled to cancel the contract without the written agreement of the Company signed by a director. In the event of such agreed cancellation the customer shall indemnify the Company against all expenses, losses claims and demands incurred up to the time of such cancellation including payment for such amount as the Company will be required to make sub-contractors and other third parties as necessary.
  • Any statements made by the Company as to the time or date for delivery of goods, materials or services for completion for any work are an approximate estimate based on the current trading conditions.
  • The company is not liable for any delay in the delivery of the goods nor is it liable if it is prevented from delivering goods, materials or services or executing work for any causes beyond its control, such causes may include an act of god, force majeure, war or hostilities, legislation, Government order or direction, and strike, lock out, labour disturbance, civil commotion, fire, accident, breakdown of machinery, or any lack or shortage of labour or materials, or reduction, or delay or stoppage of the output at the works or makers of any goods or materials required in any such case the Company are to be released from any obligation to complete the contract with the customer by a particular time. This right exists without prejudice to the company’s right to recover payment for goods or materials already delivered or work already done. Time of delivery is not of the essence of the contract.
  • Unless otherwise expressly agreed by the company in writing all deliveries, made or work done at the customer’s request on public holidays and outside the Company’s normal working hours will be subject to extra charges. Notification of such charges may be obtained by the customer at his request from a Director or General Manager of the company.
  • Upon collection of the goods the customer must ensure there are at least two able bodied people to collect as the customer shall be responsible for the unloading of the goods, our drivers do not unload, they are insured to drive and are not insured to handle any goods.
  • Upon collection of the goods the customer shall be solely responsible for the size; weight and positioning of any load on his vehicle and shall fully indemnify the Company for any claims or action arising there from.
  • If the Company is installing, the customer must provide conditions to enable the installation.
  • The Company allocates one single visit to carry out installations. Further visits to site due to problems incurred by the customer will be chargeable.
  • The customer must provide the correct opening requirements to enable the goods to be installed. There will be additional charges if the goods cannot be installed on the day of attendance.
  • All safety, health, welfare facilities and arrangements where applicable are required to comply with health and safety regulations and legislation for the time being in force and are to be provided by the customer free of cost to the Company.
  • The Company does not accept responsibility for damage caused to the fabric or contents of the building during installation. The customer is responsible for any insurance in such an event.
  • The customer must examine and quantify all goods delivered at the time of delivery. The customer must inform the company of any damage or missing parts within five days of delivery.
  • In respect of materials supplied, which are not the Company’s manufacture no guarantees are given nor liability accepted by the Company beyond such guarantee or liability as given or accepted by the actual manufacturers.
  • The company is not liable for any costs incurred by the customer in the event of a delay or defect. The customer will have responsibility for insurance against this.
  • Alleged shortage, delay, damage or defect does not constitute grounds to delay payment for the goods.
  • Any goods manufactured to the design or specification of the customer or its experts or detail taken off plans supplied by the customer is produced without warranty of any kind except their compliance with the design or specification. The customer will unconditionally fully and effectively indemnify the Company in respect of any claim, cost or expenses, losses or demands resulting there from including the infringement of patent, copyright, design, trademark or any industrial or intellectual property rights resulting from the Company’s use of the said specifications.
  • When estimates are provided by the Company on the basis of plans and specifications supplied by the customer then the customer shall recheck the specification and quantities quoted and shall be deemed to have accepted the specifications and quantity specified when placing the order unless written notice of any variations are given to the Company.
  • In the event of order cancellation a full refund of your deposit is at the discretion of the company. 
  • Always check our estimated delivery times as this is a variable calculation.
  • If the Company were to incur liability, the Company indemnifies itself against any charge over and above the original value of the invoice. If however, company takes responsibility, the company will only honour liability to the value of the original invoice. This does not affect your statutory rights.
  • Should any provisions of these terms and conditions be held by a competent authority to be invalid or unenforceable in whole or in part then the validity of the remaining provisions shall not thereby be affected.
  • This contract shall in all respects be construed and operate as an English contract and in conformity with English law and the Company and the customer agree to submit to the jurisdiction of the English courts.
  • The glass and sealed units are covered by a ten year warranty.
  • All bi folding doors are guaranteed for ten years from installation or supply.
  • This guarantee does not include accidental damage caused by negligence of the occupant(s).
  • In placing an order with Express Bi Folding Doors Ltd you the customer agrees to these terms and conditions.

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Fensa registered
 31181